Refund Policy

REFUND POLICY FOR PREMIUM STUNA MEDIA IM BOTS

Downloadable Software Refund Policy

Please review these policies carefully as they are the terms of sale that govern your purchase of PREMIUM STUNA MEDIA IM BOTS

They set out your rights and obligations with respect to your purchases, including important limitations and exclusions. Your placement of an order of PREMIUM STUNA MEDIA IM BOTS constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.

Please note that there may be limitations on your right to return and obtain a refund for PREMIUM STUNA MEDIA IM BOTS.

Electronic Software Downloads

At the time of checkout, we will obtain an authorization from the credit card or PayPal you have provided. Once the credit card or PayPal is authorized, our licensing system will email you the members’ area link within 12hrs (where you can download your copy of PREMIUM STUNA MEDIA IM BOTS and your personalized license key paired to your PayPal Email address.

We Do Not Offer Refunds on PREMIUM STUNA MEDIA IM BOTS..
We Do Not Offer Refunds on our Rebranding Service once Rebranded bot(s) are delivered to you.
We Will Only Issue Refunds If The Product Fails To Load & Function As Stated When Tested By Our Software Developers.
Stuna Media does not Issue Refunds or offer support services for any third party products on your sites. We do not support third party products sold on the site with out the “Stuna” brand name on the product.

N.B. Please click & Read Why our Ubot Studio Created Bots Might Show Up As A false Virus.

Unlike physical goods, electronically distributed software and software licenses can be duplicated. Once a license has been issued, it is unfortunately not possible for us to receive a returned copy of the software. Therefore, we do not accept product returns or exchanges.

Exceptions: We offer support (scheduled through our ticketing system) to anyone who claims their copy does not run on their Windows machine, and in case our support technician cannot get the software up and running on your Windows PC, we will refund your purchase within 72 hours. You must send your ticket within 7 days of purchase to be eligible for a refund.

We are proud of our support system, and we always try to answer each ticket within 24-48 hours. However, we reserve the right to refuse service to anyone whose comments are offensive, contain personal attacks, foul language or libel.

If you initiate Disputes with PayPal.. It will be up to PayPal to decide the outcome of your dispute.. By purchasing any of our PREMIUM STUNA MEDIA IM BOTS you also agree you have read & agreed with our Refund Policies.

PREMIUM STUNA MEDIA IM BOTS can only be installed on Windows platform. It cannot be installed on Mac OS, Android, etc.

System Requirements:

– Windows Operating System
– 1 GB RAM (2 GB recommended)
– Microsoft .NET Framework 3.5.1 installed
– Microsoft .NET Framework 4.5 installed (due to this requirement Windows XP is not supported)
– Microsoft Visual C++ 2010 Redistribute Package installed

Customer should carefully study the product information before purchasing downloadable software. Customers should contact us with any questions regarding downloadable software before purchasing.

Acceptance of Downloadable Software Refund Policy

It is your responsibility to familiarize yourself with this refund policy. By placing an order for PREMIUM STUNA MEDIA IM BOTS, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.